Diablo 4 players occasionally encounter different errors, some of which can prevent them from entering the game. One such error is code 395002, which might seem intimidating at first but is actually easy to fix.

In this ONE Esports guide, we’ll let you know how to quickly fix Diablo 4 code 395002 so you can get back to slaying monsters in the Sanctuary.

How to fix Diablo 4 code 395002 

Here are a few methods that can help you get rid of Diablo 4 code 395002.

Wait it out

The error code 395002 pops up with a message saying, ‘your account is currently locked.’ This sounds pretty serious and can cause players to panic. However, it’s just a ‘temporary lock,’ and the error usually goes away on its own.

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So, the best way to fix it is to wait for at least 10 to 15 minutes and allow the servers to stabilize. However, if the error does not disappear, you’ll need to troubleshoot it yourself.

Repair the game files

The error may pop up if there is something wrong with the game files. Thankfully, there is a quick way to repair or replace the corrupt game files through Steam.

  1. Launch Steam and log in to your account.
  2. Go to your Library and right-click on Diablo 4.
  3. Click on ‘Properties’ and access the ‘Installed Files’ section.
  4. Click on ‘Verify integrity of game files’ and wait for the process to finish.
Diablo 4 code 395002 fix -- verify files
Screenshot by Abdul Haddi/ONE Esports

If you downloaded the game through Battle.net, then you can repair the files by clicking on the gear icon next to Diablo 4 and selecting ‘Scan and repair.’ 

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Force quit the game and restart your PC

Some users on Reddit reported that they were able to get rid of the error by force-quitting the game and logging back in. Another user mentioned that restarting their PC helped solve the error.

So, you can try doing the same to see if it resolves the issue for you. But if nothing seems to work, then you should get in touch with Blizzard Support and let them know about the issue. 

This was everything you needed to know about how to fix Diablo 4 code 395002.

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